Getting Started

🚀 Getting Started with Bitship: A Guide for Square Merchants

Bitship streamlines the delivery of digital products for Square Online sellers. By automating file fulfillment, it enhances customer satisfaction and reduces manual workload.

🔐 Step 1: Sign Up and Connect Your Square Account

1. Visit: bitship.app
2. Click: “Get Started” or “Sign in”
3. Authenticate: Log in using your Square credentials
4. Authorize: Grant Bitship necessary permissions to access your Square Online store.

Once connected, Bitship will sync with your Square account, enabling seamless integration.

🗂️ Step 2: Set Up Product Mappings

Product Mappings link your Square item variations to digital files for automatic delivery.

1. Navigate: To the Bitship dashboard
2. Select: “Product Mappings”

3. Click: “Add New Mapping”

   Fill Out:

   • Square Item Variation: Choose the specific variation
   • Digital File URL: Provide a link to the file (e.g., from Google Drive or Dropbox)
4. Save: Finalize the mapping

Bitship will now automatically deliver the specified file upon purchase of the linked item.

📧 Step 3: Customize Customer Emails

Enhance your brand's presence by personalizing the emails sent to customers.

1. Access: “Email Customization” in the dashboard
2. Edit: Subject line, body content, and sender details
3. Preview: Ensure the email aligns with your brand's tone and style
4. Save: Apply the changes

Customized emails improve customer experience and reinforce brand identity.

📦 Step 4: Monitor Orders and Fulfillment

Stay informed about your digital sales and their statuses.

1. Go to: “Orders” section in the dashboard
2. View: List of recent orders
3. Check: Fulfillment status for each order
4. Resend: Delivery emails if necessary

This feature ensures timely delivery and allows for quick resolution of any issues.

💳 Step 5: Choose a Pricing Plan

Bitship offers two plans to suit different business needs:

• Basic: $9/month
  • 14-day free trial
  • Deliver up to 100 orders/month
  • 50 product mappings

  • 100MB file hosting

    Pro: $29/month

  • 14-day free trial
  • Deliver up to 500 orders/month
  • Customizable delivery emails
  • Automated email list management
  • 10GB file hosting

Select the plan that best fits your business volume and requirements.

🧭 Step 6: Explore Additional Features

• File Hosting: Upload and store your digital files directly on Bitship
• Automated Delivery: Instant file delivery upon purchase
• Order Tracking: Monitor the status of each order
• Email Automation: Manage customer communications efficiently

These features collectively enhance operational efficiency and customer satisfaction.